Healthcare IT,
built for HIPAA.
Managed IT for practices, clinics, and multi-location healthcare groups. The network, endpoints, identity, and access controls your EHR runs on, with HIPAA Security Rule documentation and BAA tracking kept current alongside.
The EHR is the practice.
We run what it sits on.
The EHR drives your schedule, charts, orders, and billing. Our scope is the layer underneath: the network, the workstations, the servers, the identity provider, and the backups. When that layer is solid, the EHR has every chance to perform.
- Direct integration support for eClinicalWorks, NextGen, Athena, and Epic on the IT side. EHR vendor support stays with the EHR vendor; we handle the layer they ride on.
- Maintenance windows scheduled around clinical hours, never during them. We will not patch a server while you are seeing patients.
- IT vendor coordination across the clinical stack: lab interfaces, e-prescribing, pharmacy bridges, imaging, and patient portal connectivity. We field the calls so your front desk does not have to.
PHI access on systems
we manage, logged.
Compliance is your practice's responsibility; we make the IT side defensible. Access logs on systems we manage, encryption and identity controls in place, and the technical evidence current the day a regulator, insurer, or partner asks for it.
- Annual IT risk assessment scoped to the HIPAA Security Rule, documented and dated.
- BAA inventory for every IT vendor that touches PHI, kept current as your stack changes.
- Workforce phishing simulations and HIPAA security awareness on a recurring schedule.
- IT-side breach response runbook in place, tested before you need it.
- NY SHIELD reasonable-safeguards posture handled in the same program.
Six pieces of the
infrastructure stack.
The same IT program everywhere, sized for your practice. The clinical work is yours. The infrastructure it runs on is ours.
- 01
EHR Infrastructure
We run the network, endpoints, and identity the EHR depends on. Direct support experience with eClinicalWorks, NextGen, Athena, and Epic on the IT side. We know the integrations, not just the login screen.
- 02
HIPAA Security Risk Analysis
Annual IT risk analysis to support your Security Rule documentation, kept current between cycles. Your privacy officer leads; we do the technical legwork.
- 03
BAA Inventory
A live inventory of every IT vendor with PHI access, with the BAA, expiry, and last review attached. You sign; we keep the list honest.
- 04
Security Awareness
HIPAA security awareness, phishing simulations, and onboarding modules delivered on schedule, with completion tracked.
- 05
Clinical Backup & Recovery
Recovery objectives sized for clinical operations. Tested restores, not hopeful ones.
- 06
Multi-location Networking
Main offices, satellite clinics, and telehealth on a single secure footprint. Same controls everywhere.
What buyers usually
want to know.
-
Does UOTech make our practice HIPAA compliant?
No single vendor can make a practice HIPAA compliant, and we do not claim to. We run the IT-control side: the network, endpoints, identity, access controls, and the technical documentation that supports the HIPAA Security Rule. Your privacy officer leads the overall compliance program, and we do the technical legwork underneath it. We are not a law firm or an auditor and do not provide medical or legal advice.
-
What exactly do you handle on the IT side versus what stays with us?
We handle the layer the electronic health record (EHR) sits on: the network, workstations, servers, the identity provider, backups, access logging on systems we manage, and the annual IT risk analysis that supports your Security Rule documentation. The clinical work, the privacy program, and the decision to sign any agreement stay with your practice. EHR vendor support stays with the EHR vendor; we handle the infrastructure it rides on.
-
Which EHR systems do you support on the IT side?
We have direct integration support experience with eClinicalWorks, NextGen, Athena, and Epic on the IT side. We support the network, identity, and integration layer those systems depend on, including lab interfaces, e-prescribing, pharmacy bridges, imaging, and patient portal connectivity. We coordinate with the EHR vendor on issues that belong to the application itself.
-
How do you handle business associate agreements (BAAs)?
We keep a live inventory of every IT vendor with access to protected health information (PHI), with each business associate agreement (BAA), its expiry, and its last review attached. You sign the agreements; we keep the list current as your stack changes. This keeps the IT side of your BAA tracking defensible the day a regulator, insurer, or partner asks for it.
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What happens to patient data if a device is lost or a breach occurs?
On the IT side we keep an encryption and identity posture so a lost or stolen device does not become exposed protected health information (PHI), and we maintain a breach response runbook that is tested before you need it. Clinical backup and recovery is sized for clinical operations with tested restores, so data can be recovered after an incident. We handle the IT-side technical response; your privacy officer owns any required breach notification and reporting decisions.
Ready for healthcare IT
you do not have to babysit?
Tell us about your practice. We will listen for the EHR, the size of your staff, and where the IT side of compliance currently stands, and come back with an honest read on the infrastructure work we would do.
- No sales script. A real conversation with someone who gets it.
- A 30 minute call, an honest read on your current setup.
- Straight pricing. No surprise invoices.
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