Privacy and Security Policy
Effective Date: August 22, 2021
To process an order, we need your name, company name, physical address, including street name, unit number, and name of city or town, email address, telephone number, and, if paying with credit card, credit card number. We understand the sensitivity of this information and maintain our files encrypted on a secured server to protect against unauthorized access. In addition to obtaining personal information, we may collect tracking information which is disclosed to third parties for statistical purposes only. This aggregate information is for understanding consumer trends. It does not contain personally identifiable information about you. We do not and will not, under any circumstances, rent, sell, or share personal information about you with nonaffiliated companies, except to provide products or services you’ve requested and when we have your permission.
Personal Information and Data Gathering
Business & Commercial Purposes for which we Use Your Information
We may send you unsolicited advertisements or solicitations unless you previously opted out or declined to receive them. However, we reserve the right to send you certain communications, such as service announcements, administrative messages, and purchase invoices, that relate to or are part of products or services you have purchased or agreed to obtain from Urban Ocean Corporation, Inc., without offering you the opportunity to opt-out of receiving these communications.
Registration is required to use certain features of our site. We will collect general contact information, such as name and e-mail address, a password for account creation, as well as demographic information, such as age, gender and zip code. Data collected from online user-completed forms is stored in secure, password protected server locations. Demographic information collected is used to help us, or our affiliates, to analyze our aggregate user base and better tailor our site, promotions or other features to better serve that user base. Contact information is also used to better understand our user base.
We use your information to fulfill your order(s) based on this information. We share non-credit related information with certain business partners in order to fill your order, deliver tailored advertising to you that appropriately match your interests, and to ensure we are compliant with local, state, and federal laws. We provide you with information about your order (i.e.: whether and when your order has been received, processed, or shipped).
We may use information collected from you to:
- Provide you with information, services, and products offered on or through our services
- Administer our loyalty programs
- Develop or improve new products
- Measure, analyze, and adjust our marketing campaigns
- Respond to your comments or inquiries
- Communicate with you about your account or use of our services
- Communicate with you about special offers
In addition, we use your information for compliance with UOTech.co’s policies and procedures, for accounting and financial reasons, as otherwise consented to by you, and as required or permitted by law.
Personal Information Given When Ordering
By visiting or using our Services, we may collect the following categories of personal information or Personally Identifiable Information (PII):
- First and last name
- Demographic information (e.g.: gender)
- Email address
- Telephone number
- Billing address
- Shipping address
- Mailing address
- Username and password to our site
- Commercial Information:
- Credit card account number
- Company name
- Payment information
- Details of transactions that you carry out through our Services and the fulfillment of your orders (including names of items you purchase from us)
- Loyalty account information
- Any other Personal Information you volunteer (including in the order notes, messages you include in gift messages, in relation to a promotion, or to a survey).
Personal Information Given when Purchasing Online
If you use our website to order product or pay for services, in order to ship your order(s), bill you for products you have ordered, provide you with further information and deliver the best possible customer service to you, you provide us with your:
- Full name
- Billing and shipping address
- Phone number(s)
- Email address
- Account password
- Credit card information
Personal Information Given When Joining One of Our Mailing Lists
If you join our mailing list(s) you provide your email address, name, and select your interest(s) so we may tailor the content emailed to you.
From time to time, Urban Ocean Corporation, Inc. will contact our registered users who have opted in to be e-mailed with promotional information, news, and special offers that we feel would be applicable to, and desired by that user. At any time a user wishes to opt-out of e-mails containing news and special offers from us, they may do so by contacting [email protected] Once opted-out, the user will not receive any further communication from us, aside from a confirmation email and/or any system messages that are necessary to that user in specific transactions, such as e-commerce order summaries and receipts. If you do not opt out, we will periodically contact you via email with news and special offers.
This site may make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. We also encourage visitors to be courteous in communicating with others and to be cognizant about choosing when and to whom to release personal information online. Never disclose any personal information that is of a sensitive or confidential nature on any public area of our site.
We may, from time to time, request you post certain hashtags to your comments and images from your social media account(s) (including, but not limited to, Instagram, Facebook, and Twitter). In certain instances, if you add those hashtags to your content, depending upon your social media privacy settings, the image may be redisplayed on our services. While you retain ownership of the image, using the hashtags we request gives us permission to display and re-display the image. Content may contain information about you. We may collect and use that information for marketing and research purposes. If you do not want your content posted on our Services, please refrain from using our requested hashtags or from tagging us in your images with @mentions.
We may also automatically collect the following categories of network activity and/or device information used to visit or use our Services:
- IP address
- Device identifier
- Website(s) you visited before visiting our website
- Browser type
- Any search term(s) entered through or to get to our services
- General location data based on your device information
- Device operating system
- Access times
- Usage patterns and page views within our site
- Log files
- Embedded pixels
- Clear gifs
- Flash LSOs
- Third party applications and APIs
If you email us, we may keep your message, email address and contact information in order to respond to your outreach.
Non-Personally Identifiable Information
When you visit our site, we collect basic, non-personally identifiable information, including pages visited, types of products viewed, and information about your device and internet connection (e.g.: your IP address, operating system, and browser type). We aggregate this information to improve our website and bring value and efficiency to your experience. Urban Ocean Corporation, Inc. may share and otherwise process aggregated information or de-identified information that does not identify you individually with other parties (e.g.: we may share statistics and analyses about pages viewed on our websites).
Third Parties and Affiliates
When appropriate and/or necessary, Urban Ocean Corporation, Inc. may share identifiers, commercial information and/or device information with our affiliates, subsidiaries, business partners, third party service providers and/or authorities. By visiting or using our services or otherwise providing us with your information, you consent to the transfer of your information with this network of third parties.
We may receive certain categories of Personal Information (listed in the section, “Personal Information Given When Ordering”) from third party applications (including, but not limited to, Instagram, Twitter, Facebook, and LinkedIn) that you use in conjunction with our Service, as well as from our other brands, affiliates, subsidiaries, business partners, and third party data providers. We may combine this information with information you have provided for conducting business and offering products and services appropriate for you.
How We Share Your Information for Our Business Purposes
Urban Ocean Corporation, Inc. may occasionally utilize partners and vendors to assist it in analysis of the data and information collected by our sites. This information is used in aggregate and anonymous format for the purpose of better tailoring our website, promotions or other company endeavors to better suit our user base. This information is shared with our partners and vendors only on an as-needed basis. Financial information will never be shared with any organization other than those necessary for completing the financial transaction required.
How We Share Your Information for Other Purposes
With Whom Do We Share Information
We may contract with third party marketing companies to serve advertisements on our behalf across the Internet. They may collect non-personal information about your visits to our website, and your interaction with our products and services. They may also use non-personal information about your visits to this and other websites to target advertisements for goods and services. These targeted advertisements may appear on other websites that you visit. The anonymous information is collected using technology such as Cookies and Web Beacons, which are industry standard. No PII is collected in this process.
We may share your PII and non-personal information, including your name, address, email address and any transactions you conduct on our website or offline with us with third party advertising partner(s) and its service providers in order to deliver tailored advertising to you that match your interests when you visit our website as well as other websites. Our advertising partner(s) will make the data that we provide anonymous so that no one else will receive your PII.
Urban Ocean Corporation, Inc. may preserve and/or disclose your information to regulatory authorities, courts, government agencies and other third parties when doing so would be reasonably necessary to comply with applicable law, regulation or legal request, to protect the safety of any person, to defend the interests, rights, and/or property of us or others, or to respond to emergencies.
Cookies and Similar Technologies
Cookies and other technologies are sometimes used to further track and facilitate usage patterns of the site by users, in aggregate and anonymous format. Cookies involve placing small files and/or code on your system by our site and are used for a number of purposes, including, but not limited to, allowing users the convenience of not having to re-enter usernames and passwords, remembering user preferences on our site (e.g.: language), supporting security measures, such as requiring re-login into your account, and generally improving your experience on or with our services. However, no username or password information is kept on your local device. Only a unique identifier is kept on your system that will allow you to access the records stored on our secure, password-protected server(s). No financial or personal information will ever be left on your system in the form of a cookie. Where required by law, we collect your consent for the use of these technologies.
Types of cookies used include:
- Strictly necessary cookies – cookies necessary for the functioning of our services
- Non-essential cookies
- Persistent cookies – cookies that will remain on your device until you delete them
- Session cookies – cookies that are automatically erased when you exit your browser
Many improvements and updates to our website are based on these and other types of data. We may place or recognize online behavioral advertising on your browser or device when you visit our website for purposes of serving you targeted advertising. We also work with third party advertising companies who place their own cookies or similar technologies on your browser or device when you visit or use our website or other websites to serve you customized advertising as you browse the internet.
Choices and Rights
At any time a user wishes to opt-out of receiving e-mails from us, they may do so by either following the unsubscribe method provided within the communication or by contacting [email protected]. Once opted-out, the user will not receive any further communication from us, aside from a confirmation email of successfully opting out or any system messages that are necessary to that user in specific transactions, such as e-commerce order summaries and receipts. Where required by applicable law, we may ask for your consent to opt-in to receive marketing and promotional emails.
You can set your device(s) or browser(s) to accept or reject most cookies, or to notify you in most situations that a cookie is offered, so you may decide whether to accept or reject it. However, if you block cookies, certain features of our website may not function. Additionally, blocking or deleting cookies, may not necessarily stop all tracking. If you reject such technologies as described in this document, you may continue to receive advertisements, but they may not be tailored to your browsing activities or interests.
You may opt-out of the use of your information for tailored advertising purposes. To learn more about the use of this information or to choose not to have this information used by our third party advertising partner(s) by opting out, please visit the following self-regulatory programs for online behavioral advertising:
- Network Advertising Initiative (https://optout.networkadvertising.org/) (US Only)
- Digital Advertising Alliance (https://optout.aboutads.info/) (US Only)
- European Interactive Digital Advertising Alliance (https://www.youronlinechoices.com/) (EU Only)
- Digital Advertising Alliance – Canada (https://youradchoices.ca/en/tools) (Canada Only)
Please note, if you delete your cookies, use a different browser, or buy a new computer, you may need to renew your opt-out choice(s).
If you have created an online account with us and would like to update the information you have provided to us, you can access your account to view and make changes or corrections to your information. To the extent required by applicable law, you may have the right, and we also provide you with the opportunity, to be informed of whether we are processing your information and to access, correct, update, oppose, limit, delete, and block our use of your information upon request and free of charge. For such inquiries, please contact us at [email protected], and we will try to comply with your request in a reasonable amount of time and as required by applicable law.
Please note that we may need to retain certain information for record-keeping purposes, to complete any transactions started before your request was made, or for other purposes as required or permitted by applicable law. In any circumstance, should you choose to exercise any of your rights detailed above, we will not discriminate against you by offering different pricing or products, or by providing you with a different level or quality of products, based solely upon this request.
Security of Your Information
What Data Security Measures We Use
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you. We take commercially-reasonable technical, administrative, and physical security measures to protect your information, including generally accepted industry standards to protect the information submitted to us during transmission and once we receive it.
We use encryption technology to keep your personal information safe. All registration information and sensitive information you provide us is encrypted using transit layer security (TLS) technology or similar technologies, or when applicable, is encrypted and stored in secure locations on password-protected servers. All sensitive information (including but not limited to login credentials, personal and payment information) is encrypted when being transmitted over the internet using TLS technology. Additionally, we limit access to personal information about you to only those employees and third parties who we believe reasonably need to come into contact with that information in order to provide products and/or services to you and to perform their job responsibilities. Credit Card transactions are in PCI DSS (Payment Card Industry Data Security Standard) compliance.
We cannot guarantee absolute 100% security, as no method of transmission over the internet or of electronic storage is 100% secure. However, we believe the measures we have implemented to secure your data reduce the likelihood of security issues to a level appropriate to the type of data involved. If you have reason to believe that your interaction with us is no longer secure or has been compromised, please contact us immediately at [email protected].
By using some of our services, you consent to the international transfer of information about you when some third parties may be located in countries other than your own. Where required, we take appropriate measures to allow and secure the transfer of information about you to these recipients in order to comply with local data privacy laws.
Links to Other Websites
This site may contain links to other websites. Urban Ocean Corporation, Inc. is not responsible or liable for the privacy practices or the content of such websites. We have no control over those third party websites, and your use of those websites and features are subject to privacy policies posted on those websites. Your use of third party websites linked to our website is at your own risk, so we encourage you to read any privacy policies on other websites when you leave one of our services.
Information for California State Residents
If you reside in California, you may have additional rights to how we use your information. We are required to provide additional information to you about how we use and disclose your personal information. We collect specific pieces and categories of information about individuals (“Personal Information”, in California “CA Personal Information”) from the individuals or other third parties. This section details those California-specific rights and information.
California Privacy Rights
California Civil Code permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. Under California’s “Shine the Light” law, if you are a California resident who provides Personal Information in obtaining products or services for personal, family, or household purposes, you may request to opt-out of such sharing by a brand free of charge by following the instructions in the “Choices and Rights” section above, or by contacting us as detailed in the “Contact Us” section below. Please be aware that your opt-out selection will apply only to the sharing by that particular brand.
Subject to certain exceptions, as a California resident, you have the right to:
- Access your CA Personal Information
- Obtain deletion of your CA Personal Information
- Receive information about the CA Personal Information about you that we have “sold” (as such term is defined under California law) to third parties within the past 12 months
- opt-out of the “sale” of your CA Personal Information
California residents additionally have the right to opt-out of the “sale” of their Personal Information as defined under the California Consumer Privacy Act.
To exercise this right with Urban Ocean Corporation, Inc. or other rights outlined above, please contact [email protected]. Should you make this request we will not discriminate against you by offering you different pricing or products, or by providing you with a different level or quality of products, based solely upon this request.
Changes to this Privacy and Security Policy
Sale and Transfer
In the event of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization, liquidation or other disposition of all or any portion of our business, brands, affiliates, subsidiaries, or other assets, we may transfer, sell, or assign to third parties information concerning your relationship with us, including without limitation, personally identifiable information that you provide and other information concerning your relationship with us.
by email to: [email protected]
by postal mail to:
Urban Ocean Corporation, Inc.
100 Terminal Drive, Suite 39
Plainview, NY 11803
By telephone or fax to: